I had a recent experience at the drive thru that irritated me. it was not the setting that bothered me, but the experience in general. I am at the Chik Fil A, and I am paying and the dude says
"do you want some sauce, man?"
excuse me? I may be a man, but in this situation where I am a paying customer, I believe "sir" is the proper verbage. Believe me, I understand working in a customer service. I worked for two years taking claims with a Life Insurance company. Choking up Sirs and Ma'ams to people who I did not want to deal with, at the worst moment of their lives, was not an overly pleasant experience.
so Mr. Drive thru, it is not to hard to ask that you address all customers as sir.
"all right man, see ya" he says
which brings me to "thank you, come again"
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Please, I appreciate and value dissenting opinions but lets not make it personal.